Prescription refill request are taken Monday through Thursday from 8:00 am to 4:30 pm ONLY. You may contact the office at (870)972-0411, Option 1 for your prescription refills.
If the nurse is not available, please leave a message with the following information:
- Patient Name
- Telephone Number
- Medication to be refilled
- Pain Score average while taking the medication (0 to 10)
- Has your activity increased while taking the medication?
- Have you had any side effects from the medication?
Please note: You must call 7 days before your medications are to be refilled.
Prescription refills will not be taken or filled on Friday, Saturday, Sunday or after hours under any circumstances.
Please know that phone calls are important to us! However, we are constantly busy with patient care and may not be able to take your phone call right away. Messages will be taken by the front office staff and will be returned within 48 hours. Your call will be returned. DO NOT CALL MORE THAN ONCE FOR YOUR MEDICATION REFILLS.
Northeast Arkansas Pain Medicine Clinic and The Pain Center of Jonesboro, LLC do not keep narcotic medications on premises.